Maintenance Request

Maintenance employee

Need something fixed in your room? Need to report a problem? Our facilities staff will receive your request within 24 hours of your submission, and will respond as quickly as possible. Provide a detailed description of the problem so that our maintenance staff is prepared to help you. Use the options below to best determine how we can resolve your issue.

Emergency Maintenance

In case of an emergency, such as a breakdown of an essential service (plumbing, lighting, heating, lock, etc.) or a problem that threatens health and safety call 404-894-0520, 24 hours a day, 365 days a year.

Don't assume that someone else reported problems in public areas. Take the time to request work for problems you see in areas such as bathrooms, floor lounges, hallways, stairwells, lobbies, and exterior doors. Common areas are all part of your home away from home. When requesting work for public areas, you can help us by looking for the door number (i.e., 6 th St. W125A), hallway number (i.e., 4198), or by giving the bathroom, laundry or lounge room number that's either painted on the wall next to the door or on a plastic room number sign.

Non-Emergency Maintenance

All non-emergency requests for maintenance in the residence halls (including furniture requests) should be submitted via the form below. Most problems will be assessed within 24 hours of you reporting it to the Housing Facilities office.

  • Routine reports made on Friday or during the weekend will be followed up on the next business day.
  • Please inform your roommate(s) and/or suite-mate(s), of your submission to the Maintenance Request Line. This will eliminate duplicate calls for the same problem.
  • If you are calling to report a problem in a common area (i.e., kitchen, lounge or bathroom), please leave your own name and room number in the event the maintenance worker has a question that needs to be addressed.
  • Status of reports can be found online using your work request number given during your online submission.

 

Select the Submit Maintenance Work Request button below to get started!