Move Out FAQs

Updated 3/20/20
The University System of Georgia (USG) has decided that all 26 institutions will move to online instruction for all courses for the remainder of the semester with extremely limited exceptions. This action comes following last week’s decision to suspend instruction for two weeks to ensure business and instructional continuity, and to allow further state assessment of COVID-19. Georgia Tech residence halls will be closed, with minimal exceptions for students unable to return home, or who cannot find housing elsewhere.

Housing and Residence Life has heard your concerns; we recognize some conflicting messaging has created confusion and anxiety. Much of the feedback we received yesterday was about being unable to move out before March 29 and an inability to cover the expense of a packing service. To better serve our residents and their families, we are allowing residents to leave items in their rooms for the remainder of the term. 

General

Should I move out of my residence hall?

Yes. Georgia Tech residence halls will be closed, with minimal exceptions for students unable to return home, or who cannot find housing elsewhere. Students should move off campus if at all possible in order to close down residence halls and allow social distancing.

What do I need to know if I can move out by March 29th? 

We are still asking any residents who can move out by March 29 to do so, and we will support coordinating move-out in the safest way possible, according to social distancing recommendations from the Centers for Disease Control and Prevention. 

If you have not received a ticket time or need to change yours, visit this link.  

Please read the FAQs below regarding move out logistics and key return. 

What if I can't move out by March 29th? 

If a resident cannot move out by that date, we are asking residents to contact a friend or representative to assist them. If that is not an option, we are asking residents to use a local company to pack and ship or pack and store belongings until the resident can return to campus. A list of suggested vendors is located at below.  

Georgia Institute of Technology does not endorse and has no association with any packing, moving, or storage companies. The Institute will assume no liability incurred.  

Optional Solutions:  

Students who are not personally involved in moving out should send an email from their official Georgia Tech student email account to information@housing.gatech.edu that includes:   

  • Your full name
  • GT ID#  
  • Residence hall and room number  
  • The name of the friend, family member, or company who will collect your belongings for you  
  • Stated permission for us to allow them into your room  

We ask that your identified representative move out your belongings at your assigned ticket time. If they are unable to collect your items during your assigned time, please select an alternate time using this link.  

 

I cannot return and cannot arrange for someone else to move my belongings – what can I do?  

Residents who have no other options for removing their possessions will be allowed to leave items in their rooms until April 30 (unless further guidance is provided). Due to the unique circumstances with COVID-19, residents would need written approval from Georgia Tech Housing to return to campus after March 29. If a resident decides to leave their belongings on campus, they need to go here, click on the Resources tab and select ‘Cannot Vacate by March 29th’ to complete the form.  

I already checked out of residential housing. What do I do now?

Updated March 16: Do not change your plans. We are moving to distance based learning for the rest of the spring semester and you will not need to return to campus to complete the semester. Please be sure you have returned your key.

What if I took everything home but still have my key?  

If you have moved off campus but still have your key, please include your GTID number,  area of campus (West, East, North, North Ave), and mail your key to Georgia Tech Housing as soon as possible to the below address. Please use the United States Postal Service (USPS) if possible. 

353 Ferst Drive  
c/o Tammy Wright   
Suite 102  
Atlanta, GA 30332  

Will I receive a prorated refund for my housing or meal plan?

All 26 University System of Georgia institutions are working as quickly as possible to issue partial refunds to students, especially those required to move out of on-campus housing and those who no longer have access to dining services. Other fees may also be partially refunded, and more information will be forthcoming soon to our campus communities.

 

Time Tickets

What if I can’t be there at the time of my assigned ticket?

Students were assigned a move out a scheduled date and time in order to adhere to social distancing best practices and manage staffing limitations. If a resident needs a different move-out time block, please visit this link

StarRez is down, what do I do? 

The system is seeing an incredibly high volume, and as such may experience technical difficulties. We have increased its bandwidth and expect functionality to improve. Any resident who wants to alter their move out time to later than Sunday, March 22, is encouraged to wait until then before attempting to change their ticket. 

I changed my time ticket in Star Rez – will I get a confirmation of the change?

Yes, but please keep in mind that the system may take a few hours to send your confirmation.

Move Logistics

How long is the time window for moving out? 

The move out time period is two hours from the time given. Whenever possible, we are asking students complete their move within that two-hour window in order to limit the number of people present at any given time. The two-hour window begins at the time stated on your time ticket. 

Can I park near my hall while I move out? 

As long as you do not choose a loading zone, service vehicle space, ADA space, or multiple spaces, you can park in any open lot to facilitate a quick move out. Parking and Transportation Services is aware of the unprecedented nature of this move out.  

Are there boxes and bins available to help me move? 

Boxes have been placed in each hall lobby or in a centralized location near the smaller halls. Contact your hall director for more information. At the moment we do not have bins available.  

Where do I throw my trash away? 

There are large dumpsters placed near halls in their usual locations for move out.

Dumpster Locations

What if I have stuff to donate? 

There are donation boxes placed outside the halls near trash bins. They have a list of acceptable items posted on them.  

I have engaged a company to come collect my belongings. What do I need to do to let Housing know to allow them into my room? 

Those students who have hired a moving service should send an email from their official Georgia Tech student email account to information@housing.gatech.edu that includes:   

  • Your full name   
  • GT ID#  
  • Residence hall and room number
  • The name of the packing/moving/storage company who will collect your belongings for you
  • Stated permission for us to allow them into your room  

We ask that your identified representative move out your belongings at your assigned ticket time. If they are unable to collect your items during your assigned time, please select an alternate time using this link 

I have engaged a company to come collect my belongings. What do I need to do to prepare my belongings for them?

Those details should come from your chosen service provider. Georgia Tech does not endorse any service provider and assumes no liability.  

I have moved out and need to drop my key after hours. How do I do that?

Please refer to this document for envelope pick-up and key drop off.

 

Requests to Stay

Who will be approved to stay? 

There are many scenarios being considered for requests to stay. Residence Life is working with Student Life and other campus partners in reviewing applications, and those decisions will be sent out within 48 hours of submission of this form, at the latest. Students will not be expected to move out until they receive a decision. 

I’ve applied to stay but have not received a response yet. Do I have to move? 

No. Residence Life is working with Student Life and other campus partners in reviewing applications, and those decisions will be sent out within 48 hours of submission, at the latest. Students will not be expected to move out until they receive a decision.  

I’ve applied to stay but have not received a response yet. Should I submit a self-select time ticket just in case? 

If/once students receive their denial for staying, they can change their time ticket in StarRez using this link. We recommend students continue to inquire about staying elsewhere in the event their request is denied. 

I previously received approval to stay, is that still valid? 

Not necessarily. Any student whose most recent notice of approval was received before Wednesday, March 18, should fill out this form as soon as possible and then wait for an update.

If I’ve been approved to stay on campus, when should I expect to move to another hall?

We are still working out the logistics of consolidation. We will send more details to those students as they become available.